Local Information
Directory
Some useful local and national links and contact information.
A&E – King’s Lynn
Find out opening times or staff and ward information by clicking here
For general enquiries call – 01533 613 613
A&E – Peterborough
https://www.nwangliaft.nhs.uk/our-hospitals/peterborough-city-hospital/
Find out opening times or staff and ward information click here
For general enquiries, call 01733 874000
Age UK
Age UK operates an information line to enable older people, their relatives and friends, professionals and carers to obtain information on a wide range of issues from housing and transport to heating and leisure – 0800 009966
Alcoholics Anonymous
www.alcoholics-anonymous.org.uk
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism – 0800 9177 650
Anglian Water
If you’d like to contact Anglian Water on specific matter, check out their complete list of contacts and opening times by clicking here
If you have a general enquiry, call 03457 919155
Benefits Information
Blood Donor Service
Find your local blood donation venue and book an appointment by clicking here
For general enquiries, call 0300 123 23 23
Childline
However you choose to contact Childline, you’re in control. It’s confidential and you don’t have to give your name if you don’t want to.
Call for free on 0800 1111.
Citizens Advice Bureau
There are various ways to contact the Citizens Advice Bureau, for general enquiries call 0870 126 4024 or click here to find out how else to get in touch.
Crimestoppers
Use our online form to report a crime by clicking here, or call anonymously us on 0800 555 111
Department for Education
www.gov.uk/government/organisations/department-for-education
The Department for Education is responsible for children’s services and education, including early years, schools, higher and further education policy, apprenticeships and wider skills in England.
For general enquiries, call 0370 000 2288
Drugs Helpline – Talk To Frank
If you want to talk, you can call FRANK 24 hours a day, 365 days a year.
Call us on 0800 77 66 00
EDF Energy Power Cut Helpline
www.edfenergy.com/for-home/help-support/gas-electricity-emergency-contact
If you smell gas, think you have a gas leak or have any concerns regarding carbon monoxide, immediately open all windows and doors and extinguish any naked flames including cigarettes, then call the Gas Emergency Services free on 0800 111 999(1). This is a national number and is available to all areas.
Fenland District Council
The quickest way of contacting us is by using the online forms by clicking here, or by emailing info@fenland.gov.uk.
For general enquiries, call 01354 654321
Flood Warnings UK
www.flood-warning-information.service.gov.uk/warnings
For general enquiries, call 0345 988 1188
Gingerbread (Lone Parents)
For lots of information on a wide range of issues, including benefits and tax credits, childcare, separation, work, housing and child maintenance call 0207 428 5400
Jobsearch
Search and apply for full or part-time jobs in Great Britain.
Missing Persons Helpline
Missing People’s helpline is free, and availble 24/7.
If a friend or relative has gone missing and you need support and advice call or text 116 000 or email 116000@missingpeople.org.uk.
National Debtline
Call for free debt advice on 0808 808 4000
NHS 111 (urgent medical concerns)
https://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx
If you’re worried about an urgent medical concern, call 111 and speak to a fully trained adviser.
For less urgent health needs, contact your GP or local pharmacist.
Ofgem
The Office of Gas and Electricity Markets.
For contact details and information for all our enquiry lines and offices, click here.
Ofcom
The Office of Communications.
For advice, or to complain about phone or internet services, or TV or radio programmes, please contact Ofcom via one of these numbers – 0300 123 3333 or 020 7981 3040
Ofwat
The Water Services Regulation Authority.
Make an enquiry or complaint via the Consumer Council for Water by clicking here, or call 0300 034 2222 (for customers in England)/0300 034 3333 (for customers in Wales).
Passport Service
www.gov.uk/government/organisations/hm-passport-office
For passport advice call 0300 222 0000.
The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. Calls to 0300 numbers are charged at your network provider’s standard national rate.
Police (Cambridgeshire)
Call 101 for non-emergency enquiries. Using this number, you can report an incident or get help.
Call 999 if; a serious offence is in progress or has just been committed, someone is in immediate danger or harm, property is in danger of being damaged, a serious disruption to the public is likely.
Postcode Finder
www.royalmail.com/find-a-postcode
Monday to Friday – 8am to 4pm – 0906 302 1222
Monday to Friday – 4pm to 6pm – 0845 7111 222
Saturday – 8am to 1pm – 0845 7111 222
Relateline (Wisbech)
If you want to talk to someone on the phone, call 01302 347866
RSPCA
Call the 24-hour cruelty line to report cruelty or an animal in distress on 0300 1234 999
Samaritans
Whatever you’re going through, call free any time, from any phone on 116 123
Tax Credits Helpline
revenuebenefits.org.uk/tax-credits/guidance/how-to-deal-with-hmrc/contacting-hmrc-about-tax-credits/
The main telephone number for the tax credit helpline is 0345 300 3900
Trading Standards (Consumer)
https://www.tradingstandards.uk/consumers/support-advice
Trading standards services are delivered by your local authority and consumer concerns should be reported to the Citizens Advice consumer helpline on 03454 04 05 06.
Victim Supportline
If you’ve been affected by crime and you need confidential support or information, call our Supportline for free on 08 08 16 89 111
Visit East Anglia
If you are looking for tourist information, please contact the local tourism information centre for area advice, accommodation information and brochures.
Details of these can be found by clicking here
Wisbech Library
www.cambridgeshire.gov.uk/wisbech-library
For general enquiries, call 0345 045 5225